Shipping policy
Last updated: May 17, 2026
Where We Ship
We currently ship to the United States only.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
We offer free shipping on all orders to the United States.
| Shipping Method | Estimated Transit Time | Cost |
|---|---|---|
| Standard Tracked Shipping | 1–10 business days | FREE |
Total estimated delivery time: 2–12 business days (1–2 days processing + 1–10 days transit).
Delivery times are estimates and may vary depending on your location and carrier conditions.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status directly on the carrier's website.
Delayed or Lost Packages
If your order has not arrived within 30 days of the order date, please contact us immediately at hello@babyscale.store. If your package is confirmed lost, you are eligible for a full refund.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a full refund or replacement.
Contact: hello@babyscale.store | +1 (484) 585-0118